What types of apparel does Kingsley Black offer?
Kingsley Black specializes in a curated selection of stylish and durable apparel. Our offerings include unique pieces such as half-zip knit sweaters with stand-up collars and cozy fleece jumpers for men, designed to blend comfort and sophistication.
What is the quality assurance for your products?
We are committed to quality craftsmanship, ensuring that all our apparel is made from high-quality materials. Each piece is designed to provide durability and style, meeting the expectations of our discerning customers.
What is your return policy?
Customers have 30 days from the delivery date to return an item. To be eligible for a return, items must be unused, in new condition, and in their original packaging. We do not charge restocking fees for accepted returns.
How long does shipping take?
Once your order is placed, please allow 1–2 business days for processing. After processing, delivery typically takes 4–6 business days, resulting in a total delivery time of 5–8 business days.
Do you offer international shipping?
Currently, we only offer free shipping within the UK. Unfortunately, we do not provide international shipping at this time.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor your parcel's journey until it arrives at your designated address.
What should I do if I receive a defective item?
If you receive an item that is defective or damaged, please contact our support team immediately. We will take responsibility for the return shipping costs and ensure that you receive a replacement or refund as per our policy.
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us within a few hours of placing your order. If your order has not yet been processed, we will be able to make the change. Once the order has shipped, we cannot modify the address.
How can I contact Kingsley Black for further inquiries?
You can reach us at:
Email: info@kingsleyblack.com
Phone number: +44 20 7946 0958
Our business hours are Monday to Saturday from 08:00 to 20:00 (GMT).